Congratulations to John Neal, our new Parts Manager for the Small Engine Department at our Northeast Columbia location!
John has worked with us since 2020 when he came on as a counter clerk, helping our customers with their rental reservations, sales and questions. "John has been an integral part of our growth and keeping our customers happy at our Northeast store for the past 4 years," says Benji Glover, COO of Thompson Rentals & Sales. "It's only fitting that we move him up into this position as it has become open."
John, a dad of 2 and local to the area, says he is looking forward to the opportunity to help our customers even more and plans to stick around "as long as they'll keep me," he says. John appreciates working with a small, local company and enjoys the people he works with. “We have a great team right now that makes coming to work enjoyable. We have great upper management, and really great customers. I enjoy talking and working with them every day.”
John says the day to day of his new role at Thompson Rentals & Sales is both challenging and rewarding. “Sourcing parts for service or customer repairs can be challenging, but the fact that I’m giving customers what they want, and it makes them happy and helps them get their job done in a timely manner is very rewarding.”
He says that the customers at Thompson’s are unique in that they feel more like friends, “We see the same customers time and time again, we get to know them, so it’s like I’m helping my friends grow their business or get their projects done.”
If you need small engine parts and repairs, stop by our Northeast store and see John. Make sure to congratulate him on his new promotion!
Give us a call for any questions about your small engine parts and repairs: 803.736.7368, press 1 for Northeast.